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This is a normal list of HTML links to MP3 files, which jsAMP picks up and turns into a playlist.

More About You

Beverly Jenkins-Lee is a force of nature: a contagious whirlwind of energy that swoops up anyone in her path and invites them along for the ride.

Beverly Jenkins-Lee is a force of nature: a contagious whirlwind of energy that swoops up anyone in her path and invites them along for the ride. As training consultant for Black Horse Call Reception and Customer Services, Bev’s positive energy naturally rubs off on everyone she deals with. Never satisfied, Bev has long been searching for an opportunity to do more than lead by example – she wants to coach/train people how to find that energy within themselves. Find it, utilise it, and improve not only performance at work but quality of life. In 2009 / 2010, Bev found a way to deliver, and the results have been phenomenal.

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Buzzwales





Sheriene, 33 and a customer sales advisor at British Gas for 4 years answers some questions on her time with the company.

 

Video interviews with call centre staff

     

Sheriene Douglas

It was quite easy for me to pick up the skills I needed and I had plenty of help from the training team when I needed it!

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Adam Davies
Adam Davies
Anne Davies
Anne Davies
Carole Evans
Carole Evans
Chris Charles
Chris Charles
Dave Allwood
Dave Allwood
Denise Webster
Denise Webster
Fran Hudd
Fran Hudd
Gareth McNamee
Gareth McNamee
Hayley Hughes
Hayley Hughes
Louise Jones
Louise Jones
Michelle Dunn
Michelle Dunn
Sara Hamer
Sara Hamer

Past Focus on interviews

 
ROY WERRETT
Team Manager – British Gas
roy_werrett
DAVID MORPETH
Head of Customer Operations - Blackhorse
david_morpeth
JOHN CONNOLLY
Innovation Manager – British Gas
john_connolly
LINDSEY MORGAN
Best place to Work Manager - HSBC
lindsey_morgan
ANDY SIMMONDS
Tesco
andy_simmonds
LIZ STICKLER
Tesco
liz_stickler
Rhiannon Sharpe
Recruitment Officer
Rhiannon Sharpe
Stuart Kendall
Recruitment Team Manager
Stuart Kendall
Catherine Smith-Pincott
Internal Communications Manager
Catherine Smith-Pincott
KATH CHIVERS
Head of Telephone Banking centre - British Gas, Swansea
Kath Chivers
DALE ROBERTS
Customer Service Advisor - British Gas, Cardiff
Dale Roberts
JOHN SAVAGE
Systems operations managers - Conduit, Cardiff
John Savage