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This is a normal list of HTML links to MP3 files, which jsAMP picks up and turns into a playlist.

With new training initiative from WWCF, you can make the leap... from good to great!

 blackhorse and realradio

With the WCCF’s range of performance boosting training programmes, specifically designed to enhance contact centre delivery.

New initiatives for 2012 include:

• Excellence in Customer Service Delivery
• Motivating & Innovating Teams
• Effective Selling
• Team Leader Training

For further information visit www.welshcontactcentreforum.co.uk or download our brochure here