The Welsh Contact Centre Forum

The Welsh Contact Centre Forum can help Welsh contact centres in a number of ways. Whether you operate a six seater or a 2000 seater business, benchmarking, networking, new ideas and innovation can be crucial in today’s competitive commercial world.

In addition to our strategic remit, we also offer free help and advice to our members, whether they have recruitment and attrition issues, are looking to move or expand, looking for the latest technology or information on grants and funding, we can help you, through our expanding network of contacts.

Members of the Welsh Contact centre Forum benefit from:
• Free workshops and seminars
• Members discounts at our Annual Conference
• Members discounts at our annual Black Tie Awards Ceremony
• Members discounts on a full range of commercial training courses
• On-line access to the latest Welsh research and benchmarking within our industry
• Regular online news and e-mail updates
• Advice and support by phone, e-mail and through the Members' Area of our website

If you would like more details regarding membership:

Contact Centre
Click here for the Member's Application Form.

Not a Contact Centre
Click here for the Associate Member's Application Form, or click here for contact details to discuss your application.