The voice of contact centres and financial services

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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

A singer in our midst…

Having been involved with a few musical theatre groups growing up, Idris knew it was something he enjoyed, but such is life, as he got older things got in the way of him exercising this passion.

It was after he finished university that he decided he wanted to get back into singing, and so last year he joined Synergy, an award winning, 4-part close harmony male voice choir, the only one of its kind in South Wales. They perform at weddings, local events and music festivals across South Wales and beyond.

Idris has taken on additional responsibilities within the choir, he told us:

“I am now a committee member in Synergy and am also training to be an assistant musical director for the choir.”

As if that wasn’t enough, he’s also involved with a second choir.

“I am also a member of Pendyrus Male Voice Choir based in the Rhondda Valley. It’s a traditional Welsh male voice choir, celebrating it’s 100th anniversary next year. We perform a mixture of traditional Welsh songs and more modern arrangements all across Wales.

I sing 2nd Tenor in both Pendryus and Synergy.”

As well as having a strong sense of community and a friendly and welcoming environment, the  Choir members also get to create some unique and very special memories together:

“A highlight was definitely singing with Pendyrus on the pitch of the Principality Stadium to open for the England v Wales Six Nations game this year.

I joined the choir so I could be involved with this performance, and nothing has quite matched it since. Singing in front of thousands of people and millions more watching at home is an experience I’ll never forget.”