The voice of contact centres and financial services named third large, best place to work has been named third large, best place to work in Campaign’s Best Places to work awards. This is the second year in a row that has been named, after securing fourth large, best place to work in 2020.

“Fun money”, the most popular benefit for marketers, is a budget for non-work activities during work hours. Pre-pandemic, this included go-karting, while during lockdowns, it was diverted online for virtual murder mystery or escape rooms, or wine tasting.

The division also launched a wellbeing taskforce and buddy system to prevent isolation, plus a university. In addition, it sent out care packages according to employees’ personal needs and allowed flexibility of working hours to accommodate childcare and minimise mental health implications. It has also encouraged staff to spend 30 minutes each day on something they enjoy and established “Family Time” – weekly family activities such as an online magic show or virtual aquarium visit.