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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Dedicated Industry Jobs Fayre

Jobs fayre 2022

The Welsh contact Centre Forum through their recruitment portal “Buzz Wales” plans to host the first of a series of recruitment fayres in February 2022. There is an opportunity for our members to exhibit and potentially recruit staff directly from this event.

Date: Thursday 17th February 2022
Venue: City Hall
Time: 10:00am – 4:00pm
Roles: Fulltime, Part-time, Permanent & Temporary Customer Services roles, IT, Scheduling, Sales

Buzz Wales will provide the Contact Centre Industry a dedicated Industry Jobs fayre to be held at the City Hall Cardiff on Thursday 17th February. The plan is to work in conjunction with local colleges and employment agencies based within the principality and surrounding areas, with a view to tapping into the wealth of resource that exists in Cardiff, the Valleys and outlying areas. It is believed that a strong and effective internal and external marketing campaign should guarantee interest which will translate into footfall at the Jobs fayre. In addition, the external agencies will also direct traffic to the recruitment fair, together with additional attendees, members of the public who will also seek to attend in search of work and guidance.

This event and its pre-promotion will highlight the fantastic opportunities available through our members, including, customer service, technical, graduate positions, and other support roles to enable us to position the industry as a vibrant, career driven place to be.

Exhibitor Booking Deadline: – 7th February 2022

For further information and costs: – email

Viability: -It is vital that a minimum of 15 companies are engaged and actively commit in-order to make the event viable and an ultimate success.

Sponsorship: – There is a role for a key sponsor to actively advertise and support this event

Partners: -, Job Centre plus, Cardiff and Vale College, Disability Wales, Universities, and many others ‘into work’ related partners

Publicity: – Linked-in, Twitter F/Book, Flyers, E-shots

Refreshments: – Teas & Coffees