The voice of contact centres and financial services

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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Graduate Programme Summer Networking Event

It was a pleasure to see such a fantastic turnout for our summer networking event earlier this month.

The decadent décor of The Alchemist provided the perfect setting, bringing together our graduates on both programmes’ along with key stakeholders, members of the employer consortium, our university partners and the Welsh Contact Centre Forum team.

The event was a great opportunity for our Financial Services and Data/AI Graduates to finally meet in person and catch up in an informal setting. There were also a couple of graduate programme alumni who joined us which was inspiring for our current cohort to see them now in senior roles.

From us all at the Graduate Programme team and the WCCF, we’d like to thank everyone for coming and hope you all had a great time!

Keep an eye out for news of our next event and in the meantime, enjoy these photographs from the evening just gone…