The voice of contact centres and financial services

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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Graduate Programme Wales welcomes Sophie to the team

We are delighted to welcome Sophie as a full time member of the Graduate Programme team.

Sophie has been working for CNECT Wales for almost a year now as a Social Media Executive and is now stepping into the role of Programme Coordinator.

Her knowledge of the business, creative spark and outstanding organisational skills have enabled her to get off to a flying start already.

Welcome Sophie and we wish Holly the best of luck in her new role as she pursues her passion for HR.

Contact Sophie for any Admin enquiries: