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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Inspiring the next generation of STEM students

Our Programme Liaison Manager Paul volunteered to help the Cardiff Commitment Curriculum Team, who hosted the 2023 Lego League Tournament, in partnership with the Institute of Engineering and Technology.


The event gave Cardiff schools the chance to participate in an authentic learning experience to develop STEM within the curriculum. It was a fantastic opportunity for the students to develop their coding and engineering skills to solve robotic challenges, along with team working skills, communication skills and the ability to problem solve and innovate.


The event at the Stadium was the pinnacle of a series of learning experiences over several months at school, providing an inspirational environment for the final competition to take place.


Paul was on hand to offer encouragement, helping the students make adjustments to their Lego robots, and share his advice for team work.


The event enabled interaction with a range of city partners from industry and beyond, who were able to share their knowledge and experience with the children to broaden minds and provide insights to the skills needed in workplaces of the future.


It allowed children to express themselves, to explore new challenges and experiences and build excitement into their learning for the years ahead.