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Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

INTERVIEW: Rowena O’Sullivan and Shailja Tewary talk to Radio Cardiff about the Welsh Financial Services Graduate Programme

 LISTEN to Rowena O’Sullivan, Project Manager of the Welsh Financial Services Graduate programme talk to Radio Cardiff’s No Frills Breakfast Show about the rich and diverse world of the Financial Services in Wales. Rowena was joined by recent graduate Shailja Tewary, who shed some light on what opportunities the programme can offer.

The WFSGP is a unique, EU funded partnership between leading financial services employers, academia and the Welsh Finance Services Forum, which aims to build a talent pool to support the growing sector in Cardiff, offering 40 placements across risk, compliance, marketing, HR, commercial account management, product development, innovation, project management etc. within multi-national and SME organisations.

Find out more here: www.buzzwales.com/graduate-programme