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Introducing Caroline Jerrett, Project Delivery Manager

With Rowena now having left the Programme for pastures new, we have had a team restructure and are delighted to confirm that Caroline Jerrett has joined us on a permanent contract as Programme Delivery Manager.

Caroline has experience of the Graduate Programmes on both sides, having previously worked as Operations Director at Hodge Bank where several graduates were enrolled on the financial services programme, to also working with the Welsh Contact Centre Forum as an advisor to the Programme on an ad hoc basis.

“At Hodge, we had several graduates working within the business at the time and I really loved supporting them and seeing how much value both the graduate and the company achieved by working effectively and creatively together.” Caroline explained.

Caroline has a strong track record working with some of the leading employers in Wales including BT, Legal & General, ING Direct as well as Hodge Bank. In 2018 she became self-employed with Open Door Solutions Ltd, helping organisations improve their performance and services to their customers.

“My role as Programme Delivery Manager will focus on ensuring the Programmes continue to run smoothly, supporting employers, graduates, and the Programme team. I will be working closely with our suppliers, including our university partners The University of Gloucestershire and The University of South Wales, to ensure all continue to deliver value for money and that the syllabus continues to meet changing demands and market trends.

My ambitions for the Programme are that it continues to be recognised as a first class, high quality, value for money talent programme that employers see as a huge opportunity for them to benefit from and an avenue through which they can recruit their future leaders.

I also want to ensure that future graduates continue to have the amazing opportunity to work with high profile employers and obtain a highly recognised, sought-after professional qualification that sets their careers on the right trajectory.”

Caroline’s extensive business experience combined with her commitment to developing future talent makes her the perfect addition to the team.