The voice of contact centres and financial services

Introducing Liz, our Interim Programme Liaison Manager

Introducing Liz, our Interim Programme Liaison Manager

With Deb leaving for a permanent opportunity, we are thrilled to introduce Liz Ward as the Interim Programme Liaison Manager.

Liz has been a key part of the WCCF team for more than 6 years, with experience in a variety of management and consulting roles. She is well known with our members for running our Recruitment Roundtables, Diversity and Inclusion Industry Meetings and the Buzz Wales Recruitment Portal.

Much of Liz’s career has been in operations with leading companies including PHS, BT and HBOS running their service and sales operations at a senior level. With a wealth of experience including operations, training, development and recruitment Liz is a great fit for supporting our graduates whilst we recruit for a permanent replacement.

She’s hosted a virtual drop in session to introduce herself to the graduates and is available via email at