The voice of contact centres and financial services

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Job Title: Customer Complaints Handler

Salary: up to £27,000 pa

Employer: Jomo People

Location: Cardiff

Job Category: Customer Service Advisor

Contract Type: Full-Time

Job Description

Do you want to work in one of the fastest growing financial services companies in Wales? Would you like to join s super supportive and friendly team of experienced complaints handlers, who truly care about their customers? Want a role where you can really develop your customer service / financial services skills, with a manager who cares about your personal development and long-term career with a great starting salary and company perks?

Do you have previous financial services complaints handler or complaints executive experience? If you answer yes to all the above, we want to hear from you!

Position: Complaints Handler (Complaints Executive – Customer Resolutions)

Location: Cardiff Bay (with plenty of free onsite parking!) and opportunity for Hybrid working after 6 weeks training

Salary: up to £27,000 pa plus annual performance related bonus

Hours: 35 hours per week contract, Monday to Friday 9am to 5pm (NO WEEKENDS!)

Benefits: Up to 23 days Holiday (plus 8 bank holidays) with the option to buy more, Health and Wellbeing scheme, Cycle to work scheme, Discounts with popular retail stores across the UK, Savings and Protection scheme, Complementary fruit, tea

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