The voice of contact centres and financial services

Select Job

Job Title: Enterprise Architect: Dŵr Cymru Welsh Water

Salary: £54,793 - £67,122

Employer: Dŵr Cymru Welsh Water

Location: Cardiff

Job Category: IT

Contract Type: Permanent

Job Description

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for

Given the nature of the business, it is essential that BIS provides reliable and resilient IT services within a 24x7x365 environment to support operational requirements. This will include:

  • Lead the development of the Enterprise Architecture response to business vision for [Specialist Area], and as directed by the Lead Enterprise Architect
  • Work alongside fellow Enterprise and Solution Architects, in covering all solutions deployed in the DCWW Enterprise, including both Corporate and Operational Technologies
  • Support the delivery of the Programme of work for the current AMP, maintaining Architectural representation at the Programme Management level, maintaining a clear view of architectural debt accrued
  • Act as a trusted adviser to the business on technology vendor and solution decision to meet the business demand
  • Work effectively with the Technical Architecture team to ensure alignment with roadmaps for underlying platforms
  • Develop appropriate procedures, road maps and strategies to support the services provided by BIS
  • Develop a strategy for future AMP periods to ensure all solutions have a clear roadmap that responds to business vision
  • Analyse technology trends and develop an architectural response supporting agility and cost effectiveness
  • Fully support the Architecture Repository to collate documentation for your area, using the tooling directed by the Lead Enterprise Architect
  • Provide high level strategic advice for future investment in ICT systems and processes to support business objectives
  • Develop ICT architectures, standards and principles for the organisation that support the implementation of the ICT strategy
  • Translate business practices and processes into architectures to enable delivery of appropriate solutions
  • Undertake high level research, horizon scanning and analysis to identify future technology trends, and assess applicability to support business objectives
  • Support of the Lead Enterprise Architect and Head of Architecture in delivery of Strategic Change sessions in directing the Architecture Schedule of Work
  • Support the Lead Enterprise Architect in developing the Architecture Schedule of Work, in support of current AMP delivery, and plans for future AMP periods
  • Manage any budgets assigned in accordance with financial and contract procedures and rules
  • Undertaking any other duties as required to meet the needs of the business

Who you’ll work with


  • Head of BIS
  • BIS Senior Leadership Team
  • BIS Leadership Team
  • Senior DCWW staff
  • All DCWW IT users


  • BIS Partners and 3rd party contractors

About you

Knowledge, Skills & Experience

  • Ideally 5 years experience of managing technical teams
  • Experience of managing in a part-outsourced IT contract environment
  • Experience of leading complex technology programmes of work
  • Experience of managing in a 24*7*365 environment
  • Enthusiastic about putting our customers first every day
  • Demonstrable understanding of Enterprise Architecture principles and what is required to introduce an effective capability
  • Up to date knowledge of technologies to support the business.
  • Excellent stakeholder management skills

Good to know

  • Requirement to participate in the out of hours service provision
  • Hybrid working – in the office as need dictate (generally 1-2 days per week). Monday to Friday

For any further information regarding this role please contact Wayne Hay –


As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Applying For The Job

Apply direct for the job by clicking here


Clear Search