The voice of contact centres and financial services

Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.

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Job Title: Salary: Employer: Location: Job Category: Contract Type
Customer Service Team Leader up to £30,000 pa Jomo People Cardiff Team Leader/Manager Full-Time
Sales Consultant £19,500 (monthly bonuses up to £600) Legal & General Cardiff Sales Full-time
Customer Service Advisor £19,500 Legal & General Cardiff Customer Service Full-time
Customer Service Specialist Competitive Legal & General Cardiff Customer Service Full-time
Pension Consultant £19,500 Legal & General Cardiff consultant Full-Time
Apprentice Customer Service Advisor £18,278 Dwr Cymru Welsh Water Cardiff Apprenticeship Full-time
Data/AI Fast Track Graduate Programme 2022 £19,500 Welsh Graduate Programme South Wales DATA Fast track graduate programme 8 month FTC
Sales Advisor job based in Swansea £24,714 average OTE (£19,011 basic plus uncapped potential commission) BT Swansea Sales Full-time
Customer Advisor Job based in Cardiff £19,011.00 (19,961.00 inc 5%bonus) BT Cardiff Customer Service Full-time
Cardiff-based Customer Service Advisor £20,000 pa via Jomo People Cardiff Customer Service Full-time
Customer Service Advisor job based in Cardiff Basic salary of £18,750pa (permanent contract) via Jomo People Cardiff Customer Service Advisor Full-time
Collections Advisor job based in Cardiff £22,000 pa via Jomo People Cardiff Collections Full-time
Claims Administrator job based in Cardiff up to £20,000 pa plus benefits via Jomo People Cardiff Claims Full-time
Telesales Executive £19,200 pa plus uncapped bonus (earn £25-35,000 in your first year!) via Jomo People Tonypandy Sales Full-time
Part Time Customer Service Advisor – Newport £20,000 pa pro rata for part time 20 hours per week PLUS unlimited paid annual leave via Jomo People Newport Customer Service Part-time
Collections Advisor £19,178 - £21,964 Dwr Cymru Welsh Water Cardiff Collections Full-time
Audiologist Support Advisor Competitive Hear Focus Cardiff Advisor Full-time
Contact Centre Manager job based in Cardiff £32,000+ bonuses Amplify Hearing Cardiff Customer Service Full-time
Contact Centre Agent based in North Wales Competitive PTI Cymru Penrhyndeudraeth Agent Full-time