The voice of contact centres and financial services

Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.

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Job Title: Salary: Employer: Location: Job Category: Contract Type
Apprentice Customer Service Advisor £18,278 Dwr Cymru Welsh Water Cardiff Apprenticeship Full-time
Part Time Customer Service Advisor based in Newport £20,000 pa (pro-rata’d for 20 hours per week) via Jomo People Newport Customer Service Advisor Part-time
Debt Agent based in Cardiff £19,178 plus great benefits via Jomo People Cardiff Debt Collection Full-time
Arrears Team Manager – Cardiff £33,000 pa plus competitive annual bonus via Jomo People Cardiff Manager Full-time
Inbound Sales Consultant based in Cardiff £18,000 + incentives Admiral Cardiff Sales Full-time
Inbound Sales Consultant job based in Newport £18,000 + incentives Admiral Newport Sales Full-time
Customer Loyalty Representative: Swansea £18,000 + incentives Admiral Swansea Customer Service Full-time
Customer Loyalty Representative: Cardiff £18,000 + incentives Admiral Cardiff Customer Service Full-time
Customer Loyalty Representative: Newport £18,000 + incentives Admiral Newport Customer Service Full-time
Data/AI Fast Track Graduate Programme 2022 £19,500 Welsh Graduate Programme South Wales DATA Fast track graduate programme 8 month FTC
Sales Advisor job based in Swansea £24,714 average OTE (£19,011 basic plus uncapped potential commission) BT Swansea Sales Full-time
Customer Advisor Job based in Cardiff £19,011.00 (19,961.00 inc 5%bonus) BT Cardiff Customer Service Full-time
Jomo People Underwriting Team Manager – Cardiff £30,000 - £35,000 pa via Jomo People Cardiff Manager Full-time
Cardiff-based Customer Service Advisor £20,000 pa via Jomo People Cardiff Customer Service Full-time
Customer Service Advisor job based in Cardiff Basic salary of £18,750pa (permanent contract) via Jomo People Cardiff Customer Service Advisor Full-time
Credit Underwriter job based in Cardiff £22,000 - £24,000 pa (depending on experience) via Jomo People Cardiff Underwriter Full-time
Collections Advisor job based in Cardiff £22,000 pa via Jomo People Cardiff Collections Full-time
Claims Administrator job based in Cardiff up to £20,000 pa plus benefits via Jomo People Cardiff Claims Full-time
Customer Service Advisor £17,500 pa via Jomo People Newport Customer Service Full-time
Customer Service Agent £20,000 pa plus AMAZING benefits including unlimited annual leave via Jomo People Newport Customer Service Full-time
Telesales Executive £19,200 pa plus uncapped bonus (earn £25-35,000 in your first year!) via Jomo People Tonypandy Sales Full-time
Part Time Customer Service Advisor – Newport £20,000 pa pro rata for part time 20 hours per week PLUS unlimited paid annual leave via Jomo People Newport Customer Service Part-time
Web Based Customer Service Executive £19,000 - £21,000 per annum via Yolk Recruitment Caerphilly (vehicle required due to site location) Customer Service Executive Full-time
Broker Insurance Agent £20,000 + bonus via Yolk Recruitment Cardiff Insurance Full-time
Customer Service Claims Advisor Highly Competitive via Yolk Recruitment Swansea Customer Service Advisor Full-time
Customer Service Administrator £18,000 - £20,000 via Yolk Recruitment Cardiff Customer Service Full-time
Customer Service Advisor £20,000 via Yolk Recruitment Cardiff Full-time
Customer Service Advisor – Welsh Speaking Competitive via Yolk Recruitment Newport Customer Service Full-time
Global Account Executive – Graduate position Competitive Atradius Cardiff graduate jobs Full-time
IT Junior Procurement Analyst Competitive Atradius Cardiff IT & Technical Full-time
Management Accountant job based in Cardiff Up to £35,000 DOE via Yolk Recruitment Cardiff Finance & Accountancy Full-time
Financial Crime Executive Up to £28000 DOE via Yolk Recruitment Cardiff Finance & Accountancy Full-time
Collections Officer job based in Cardiff up to £22,000 DOE via Yolk Recruitment Cardiff Finance & Accountancy Full-time
Senior Pricing Analyst job based in Cardiff Up to £55,000 DOE via Yolk Recruitment Cardiff Finance & Accountancy Full-time
​Claims Handler job based in Cardiff Competitive via Yolk Recruitment Cardiff Finance & Accountancy Full-time
IT Service Desk job based in Cardiff Competitive Atradius Cardiff IT & Technical Full-time
Collections Advisor £19,178 - £21,964 Dwr Cymru Welsh Water Cardiff Collections Full-time
Audiologist Support Advisor Competitive Hear Focus Cardiff Advisor Full-time
Contact Centre Manager job based in Cardiff £32,000+ bonuses Amplify Hearing Cardiff Customer Service Full-time
Learning and Development / Quality Assurance Lead £30,000 - £35,000 starting salary Capital On Tap Cardiff Customer Service Full-time
Customer Service / Operations £20,000 Capital On Tap Cardiff Customer Service Full-time
Contact Centre Agent based in North Wales Competitive PTI Cymru Penrhyndeudraeth Agent Full-time