The voice of contact centres and financial services

News & Blog

Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Mental Health Awareness Week at Principality Building Society

As part of Mental Health Awareness week, Principality Building Society arranged multiple initiatives to support their people

Mollie, one of our Financial Services Graduates there shared her experience of the week.

“I took part in two art classes, one was conducted by an external company called ‘Art Sippers’ – we are sent a package in the post which comes with supplies, some sweets and a drink to sip on! We painted coy carp; it was super relaxing and so engaging.

The second class was delivered by internal colleagues to PBS and we painted, sewed, penciled..whatever you wanted to do, on butterfly templates that were sent by the lovely colleagues who ran the session.

For me, being creative and artistic is completely needed for my mental health and I would like to thank PBS for showing how much they care about their employees by putting on these activities.”

See Mollie’s painting below!