The voice of contact centres and financial services

News & Blog

Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Christine Allen

Christine’s been with the forum since 2006. She’s the training manager, organising all the pre-employment training courses as well as commercial courses. She keeps the Forum in contact with the stakeholder partners and employers, and manages a lot of meetings!