The voice of contact centres and financial services

Terms & Conditions

The use of, and any content or services therein, is subject to the terms and conditions listed below. Further usage of this site constitutes agreement with the terms and conditions, on both this and subsequent occasions.

Site Information

Every effort is made to ensure that information and details provided on are accurate and up-to-date. However, neither the buzzwales staff or Cnect Wales can or will accept liability for losses or damages of any kind arising from inaccuracies in, or omission of, information on Independent verification of information displayed herein is recommended.

Some items on contain opinions or views expressed by or on behalf of individuals. These opinions or views should not be taken as the opinions or views of either the buzzwales staff or Cnect Wales.


All content contained on, including branding, copy, and images are the property and copyright of Cnect Wales unless otherwise specified. No reproduction of any content herein, in any form, is permitted except with the express written permission of Cnect Wales.

This does not include personal, non-profit redistribution of material, provided the material is attributed to Cnect Wales. The same applies for sharing of material via e-mail or social networking sites.

External Websites

Neither the staff of buzzwales or Cnect Wales are responsible for any content of external websites linked on Content of external websites is not the property of Cnect Wales unless specified. Linking of websites on does not imply any connection with, or endorsement of, said websites or content displayed therein, and should not be taken as such in any circumstances.

Further usages of this site on both this and subsequent occasions constitutes an agreement to indemnify Cnect Wales from any and all claims and liabilities that arise from unauthorised use of this website or breach of the above terms and conditions.