The voice of contact centres and financial services

Welcome to our Summer Newsletter!

Welcome to our summer newsletter which is also our penultimate newsletter under our current funding model of the Welsh European Funding Office

We have just completed final evaluation of the Programme with SamKat Consulting and we look forward to sharing the results with you over the coming months.

One of the most interesting and stand out statistics is the return on investment of the Programme, we are incredibly proud of the results.

Since our last newsletter it has been a busy time, we have been looking at all funding routes to ensure this valuable programme can continue. We have match funding support from the employers who are also keen to keep the programme going and the CNECT Wales team is now doing everything in our power to ensure we can secure the additional financial support we need to protect the future of the Programme.

Graduates on both Programmes are continuing to do exceptionally well with 99% achieving a level 7 in their studies.

I would like to congratulate our financial services graduates who have recently submitted their final dissertations and I look forward to seeing the final presentations from our data graduates at their last show and tell event.

As the end of the programmes draw closer, we are thrilled to see so many of our graduates being offered permanent jobs and we will continue to support everyone through a range of employability workshops.

Enjoy the rest of the newsletter.

Sandra Busby, Managing Director, CNECT Wales